Privacy Policy

Last updated: September 15, 2026

Simple Body, LLC (“Simple Body,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit https://www.simplebodyproducts.com, shop with us online or in person, create an account, communicate with us, participate in our user-generated content program, subscribe to email or SMS communications, participate in promotions or events, or otherwise interact with Simple Body.

If you have questions about this Privacy Policy or our privacy practices, please contact us at info@simplebodyproducts.com.

1. Information We Collect

Information You Provide to Us

We collect personal information that you voluntarily provide when you interact with Simple Body.

Depending on how you interact with us, this may include:

• Name

• Email address

• Phone number

• Shipping and billing address

• Account and login information

• Contact and communication preferences

• Order and transaction information

• Customer service communications

• Reviews, feedback, survey responses, or testimonials

• Promotion or program participation information

• Photos, videos, captions, and other content you submit

• Information necessary to issue store credit or administer rewards

• Any other information you choose to provide

Account Information

If you create a Simple Body customer account, we may collect and maintain information associated with your account, including your contact information, order history, addresses, preferences, and other account-related information.

Payment Information

Payments made through our Website are processed by Shopify Payments or other payment providers made available through Shopify.

For certain in-store transactions, payment processing may be provided by Square.

Payment card information is processed directly by the applicable payment provider. Simple Body does not store or process your full payment card number.

The privacy practices of these providers are governed by their respective privacy policies.

User-Generated Content and Submissions

If you participate in a Simple Body user-generated content (“UGC”) program, review program, testimonial opportunity, promotion, or other content-submission opportunity, we may collect information you voluntarily submit, including:

• Photos and videos

• Audio

• Captions, written comments, reviews, or testimonials

• Your name and email address

• Social media handles, if provided

• Information about Simple Body products shown or discussed

• Information necessary to administer store credit or another stated reward

• Technical or file information associated with your upload

• Communications concerning your submission

• Any other information you voluntarily include with your submission

Photos, videos, or other submitted content may contain personal information about you or other identifiable individuals.

Please do not submit content featuring another identifiable person unless you have obtained any permissions necessary to submit the content and authorize its use under the applicable Simple Body UGC Terms & Conditions.

Participation in our UGC program is voluntary.

The collection and processing of information associated with UGC submissions is governed by this Privacy Policy. Simple Body's rights to use submitted content are separately governed by the applicable UGC Terms & Conditions and any additional permissions or releases provided in connection with the submission.

SMS Communications

If you provide your mobile telephone number and consent to receive SMS communications, we may send messages including:

• Order and transactional notifications

• Customer service communications

• Promotional messages

• Product or company announcements

• Abandoned-cart reminders

Message frequency varies. Message and data rates may apply.

You may opt out of marketing SMS communications at any time by replying STOP or following the instructions provided in the applicable message.

Consent to receive marketing text messages is not a condition of purchase.

Information Collected Automatically

When you visit or interact with our Website, certain information may be collected automatically.

This may include:

• IP address

• Browser type

• Device type

• Operating system

• Referring website or URL

• Pages viewed

• Products viewed

• Website interactions

• Shopping-cart activity

• Date and time of access

• General location information derived from an IP address

• Cookie, device, and similar identifiers

We may use this information for website functionality, analytics, security, fraud prevention, advertising, and improving our Services.

We do not collect precise GPS location information through our Website unless we disclose that collection and obtain any consent required by applicable law.

2. How We Use Personal Information

We may use personal information to:

• Create, maintain, and manage customer accounts

• Process and fulfill orders

• Process returns, exchanges, refunds, and store credit

• Provide products and services requested by customers

• Communicate about orders, accounts, or transactions

• Provide customer service

• Respond to questions and requests

• Personalize and improve the customer experience

• Request reviews, feedback, or survey responses

• Administer promotions, programs, events, or rewards

• Send email marketing where permitted

• Send SMS communications where consent has been provided

• Send abandoned-cart reminders where permitted

• Analyze Website performance and customer interactions

• Improve our Website, products, services, and marketing

• Deliver and measure advertising

• Detect, investigate, and help prevent fraud, abuse, or security incidents

• Protect Simple Body, our customers, and others

• Enforce our terms, policies, and agreements

• Establish, exercise, or defend legal claims

• Comply with applicable laws and legal obligations

How We Use UGC Information

Information submitted through a Simple Body UGC program may also be used to:

• Receive and process submissions

• Review and evaluate submitted content

• Determine whether a submission meets program requirements

• Communicate with participants about their submissions

• Verify eligibility

• Administer store credit or another stated reward

• Maintain records concerning submissions and permissions

• Detect or prevent fraudulent, duplicate, or abusive submissions

• Manage our UGC program

• Maintain records necessary to document rights and permissions granted to Simple Body

• Use selected content for marketing or promotional purposes as permitted by the applicable UGC Terms & Conditions

Where permitted by the applicable UGC Terms & Conditions and permissions granted by the person submitting the content, selected content may appear in Simple Body marketing, including our:

• Website

• Email marketing

• Social media

• Digital advertising

• Printed materials

• In-store materials

• Other Simple Body promotional and marketing channels

The UGC Terms & Conditions govern the license, release, editing rights, publicity rights, compensation, and other terms applicable to Simple Body's use of submitted content.

3. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business and provide our Services.

Service Providers

We may provide personal information to companies that perform services on our behalf, including providers of:

• Ecommerce and website services

• Website hosting

• Payment processing

• Order fulfillment and shipping

• Email communications

• SMS communications

• Customer support

• Analytics

• Advertising and marketing

• Form and content-submission services

• File and cloud storage

• Fraud prevention and security

• Store credit, loyalty, or rewards administration

• Information technology and other business services

These providers may process information on our behalf in connection with the services they provide to Simple Body.

Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, court order, subpoena, or legal process

• Respond to lawful requests from governmental authorities

• Protect our legal rights

• Investigate fraud or security concerns

• Enforce our agreements or policies

• Protect the rights, property, or safety of Simple Body, our customers, or others

Business Transactions

If Simple Body is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction as permitted by law.

With Your Direction or Consent

We may disclose personal information when you direct us to do so or provide consent.

SMS Data

Mobile information, including text-message opt-in data and consent, will not be sold or shared with third parties for their own marketing or promotional purposes.

We may provide information to service providers that assist us in delivering SMS communications or when disclosure is otherwise required by law.

4. Cookies and Similar Technologies

We and companies that provide services to us may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

• Operate our Website

• Remember preferences

• Maintain shopping-cart functionality

• Understand Website usage

• Measure Website and marketing performance

• Detect fraud or security issues

• Personalize experiences

• Deliver or measure advertising where permitted

You may be able to manage cookies through your browser settings and through privacy controls made available on our Website.

Disabling certain cookies may affect Website functionality.

Abandoned-Cart Tracking

Our Website may use cookies and similar technologies to remember products placed in a shopping cart and identify when a cart has been abandoned.

Where permitted and where the appropriate consent has been obtained, this information may be used to send cart reminders through email or SMS.

5. Targeted Advertising and Privacy Choices

We may work with advertising and analytics providers that use cookies and similar technologies to help us understand customer interactions, measure advertising effectiveness, and display advertising that may be more relevant to your interests.

Certain disclosures of personal information for cross-context behavioral or targeted advertising may be considered a “sale,” “sharing,” or “targeted advertising” under applicable U.S. state privacy laws, even when no money is exchanged.

Depending on where you live and applicable law, you may have the right to opt out of certain uses or disclosures of personal information for targeted advertising, sale, or sharing.

Where required by applicable law, we will also recognize qualifying universal opt-out preference signals, such as Global Privacy Control (GPC), for the browser or device from which the signal is sent.

Please visit our Privacy Choices page for available opt-out options and additional information.

6. How Long We Retain Personal Information

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, operate our business, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Retention periods may vary depending on the nature of the information and the reason it was collected.

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely retain it until deletion is reasonably possible.

UGC Retention

For UGC submissions, we may retain submitted content and associated records for as long as reasonably necessary to:

• Administer the UGC program

• Maintain records of submissions

• Document permissions and rights granted to Simple Body

• Administer rewards or store credit

• Prevent fraud or misuse

• Resolve disputes

• Comply with legal obligations

• Establish, exercise, or defend legal rights

Content selected for marketing use may be retained and used in accordance with the applicable UGC Terms & Conditions.

7. How We Protect Personal Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Customers are responsible for maintaining the confidentiality of their account credentials and should notify us if they believe their account has been compromised.

8. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Confirm whether we process your personal information

• Request access to personal information we maintain about you

• Request correction of inaccurate personal information

• Request deletion of certain personal information

• Obtain a portable copy of certain personal information

• Opt out of certain sales or sharing of personal information

• Opt out of certain processing for targeted advertising

• Opt out of certain profiling where applicable

• Withdraw consent where processing is based on consent

• Appeal certain decisions regarding a privacy request where applicable

• Exercise applicable privacy rights without unlawful discrimination or retaliation

These rights are subject to applicable law and may not apply in every circumstance.

To submit a privacy request, contact us at:

info@simplebodyproducts.com

We may need to verify your identity before fulfilling certain requests. We will respond in accordance with applicable law.

Where permitted by law, an authorized agent may submit certain requests on your behalf. We may require verification of the agent's authority and/or verification directly from you.

9. Colorado Privacy Rights

Colorado residents may have additional rights under the Colorado Privacy Act (CPA) where that law applies.

These rights may include:

• Accessing personal data

• Correcting inaccuracies

• Deleting certain personal data

• Obtaining certain personal data in a portable format

• Opting out of processing for targeted advertising

• Opting out of the sale of personal data

• Opting out of certain profiling in furtherance of decisions producing legal or similarly significant effects

Colorado residents may also have the right to appeal certain decisions we make regarding a privacy request.

To exercise an applicable Colorado privacy right or submit an appeal, contact:

info@simplebodyproducts.com

We will process applicable requests in accordance with Colorado law.

Where required, we recognize qualifying universal opt-out mechanisms for applicable opt-out rights.

10. California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended, where those laws apply to Simple Body.

Depending on applicable law and circumstances, these rights may include:

• The right to know about personal information collected, used, disclosed, sold, or shared

• The right to request access to certain personal information

• The right to request deletion of certain personal information

• The right to request correction of inaccurate personal information

• The right to opt out of the sale or sharing of personal information where applicable

• The right to limit certain uses or disclosures of sensitive personal information where applicable

• The right not to receive discriminatory treatment for exercising applicable privacy rights

To submit an applicable California privacy request, contact:

info@simplebodyproducts.com

You may also use applicable options provided through our Privacy Choices page.

We do not knowingly sell or share personal information in a manner requiring an opt-in from consumers under 16 years of age.

11. Children's Privacy

Our Website and Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If we learn that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to delete it.

Minors in UGC Submissions

UGC participants should not submit photos, videos, or other content depicting a minor unless the participant has the legal authority and all permissions necessary to submit that content and authorize its use under the applicable UGC Terms & Conditions.

Simple Body may decline or remove a submission involving a minor at its discretion.

12. Email and SMS Marketing Choices

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in our marketing emails.

You may opt out of marketing SMS communications by replying STOP or following other opt-out instructions provided in the message.

Even if you opt out of marketing communications, we may continue to send non-marketing communications when appropriate, such as messages concerning orders, transactions, accounts, customer service requests, or other service-related matters.

13. Do-Not-Track and Global Privacy Control

Some browsers offer a “Do Not Track” (“DNT”) setting. Because there is not a universally accepted standard governing DNT signals, our Website may not respond to traditional DNT signals.

This is different from legally recognized universal opt-out mechanisms.

Where required by applicable law, we recognize qualifying universal opt-out signals, including Global Privacy Control (GPC), for applicable sale, sharing, or targeted-advertising opt-out rights.

14. Third-Party Websites and Services

Our Website may contain links to websites, services, or platforms operated by third parties.

Simple Body is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of third parties before providing personal information to them.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, technology, legal requirements, or other circumstances.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.

The updated Privacy Policy will become effective when posted unless otherwise stated or required by applicable law.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact us:

Simple Body, LLC
2520 W Colorado Ave
Colorado Springs, CO 80904
United States

Email: info@simplebodyproducts.com

17. Reviewing, Correcting, or Deleting Your Information

You may review or update certain account information by logging into your Simple Body account, where those functions are available.

You may also contact us at info@simplebodyproducts.com to request access to, correction of, or deletion of personal information, subject to applicable law and any lawful exceptions.

Requests relating to UGC submissions are also subject to the applicable UGC Terms & Conditions, including any rights, permissions, licenses, releases, or other terms associated with submitted content.