Privacy policy

Privacy Policy

Last updated: December 19, 2025

Thank you for choosing to be a part of our community at Simple Body, LLC (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at info@simplebodyproducts.com.

This privacy notice describes how we may collect, use, store, share, and protect your information if you:

Definitions

  • “Website” refers to any website of ours that references or links to this policy.
  • “Services” refers to our Website and related services, including sales, marketing, messaging, or events.

The purpose of this privacy notice is to explain, in the clearest way possible, what information we collect, how we use it, and what rights you have regarding your personal information. If you do not agree with any terms in this privacy notice, please discontinue use of our Services.

Table of Contents

  1. What Information Do We Collect?
  2. How Do We Use Your Information?
  3. Will Your Information Be Shared With Anyone?
  4. Do We Use Cookies and Other Tracking Technologies?
  5. How Long Do We Keep Your Information?
  6. How Do We Keep Your Information Safe?
  7. What Are Your Privacy Rights?
  8. Controls for Do-Not-Track Features
  9. Do California Residents Have Specific Privacy Rights?
  10. Do We Make Updates to This Notice?
  11. How Can You Contact Us About This Notice?
  12. How Can You Review, Update, or Delete the Data We Collect From You?

1. What Information Do We Collect?

Personal Information You Disclose to Us

In Short: We collect personal information that you voluntarily provide to us.

We collect personal information that you provide when you register on the Website, place an order, subscribe to emails or SMS messages, request information, participate in promotions, or otherwise contact us.

Personal information may include:

  • Name
  • Email address
  • Phone number
  • Mailing and billing address
  • Username and password
  • Contact preferences
  • Payment and transaction data
  • Any other information you choose to provide

SMS Communications

If you choose to provide your mobile phone number, you consent to receive SMS messages from Simple Body, LLC. These messages may include transactional messages, order updates, customer support communications, promotional messages, and abandoned cart reminders.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message or following the unsubscribe instructions provided.

Payment Processing

We use Shopify Payments to process transactions made through our Website. For in-store purchases, payment processing may be handled by Square. Payment information is securely processed by these providers in accordance with industry security standards. We do not store or process your full payment card details.

Information Automatically Collected

In Short: Some information is collected automatically when you visit our Website.

This may include:

  • IP address
  • Browser and device type
  • Operating system
  • Referring URLs
  • Pages viewed
  • Date and time of access

We may also collect general location information (such as city, state, or region) derived from IP addresses for analytics, fraud prevention, and service optimization. We do not collect precise GPS location data without explicit consent.

Like many businesses, we use cookies and similar technologies.

2. How Do We Use Your Information?

In Short: We use your information to provide services, communicate with you, and operate our business.

We may use your information to:

  • Create and manage your account
  • Process transactions and fulfill orders
  • Send administrative and service-related messages
  • Provide customer support
  • Request feedback and reviews
  • Send marketing and promotional communications (email and SMS, where opted in)
  • Send SMS messages, including promotional messages, transactional notifications, and abandoned cart reminders
  • Deliver targeted advertising and measure effectiveness
  • Maintain Website security and prevent fraud
  • Comply with legal obligations

3. Will Your Information Be Shared With Anyone?

In Short: We share information only as necessary and lawful.

We may share your information:

  • With service providers who help operate our business (e.g., payment processors, email/SMS platforms)
  • To comply with legal obligations
  • In connection with a business transfer (merger, acquisition, sale of assets)
  • With your consent

SMS Data Protection

The above excludes text messaging originator opt-in data and consent; this information will not be shared, sold, rented, or disclosed to any third parties except as required to provide SMS services on our behalf or as required by law.

4. Do We Use Cookies and Other Tracking Technologies?

In Short: Yes, we use cookies and similar technologies.

We use cookies, pixels, and similar tracking technologies to enhance user experience, analyze website traffic, and improve our Services. You can control cookies through your browser settings.

Abandoned Cart Tracking (SMS and Email)

Simple Body’s website uses cookies and similar technologies to track items placed in your shopping cart, including when a cart has been abandoned. This information is used to determine when to send cart reminder messages via email and SMS to users who have opted in to receive such communications.

5. How Long Do We Keep Your Information?

We retain personal information only as long as necessary to fulfill the purposes outlined in this notice, unless a longer retention period is required by law.

When we no longer have a legitimate business need, we delete or anonymize your information, or securely store it until deletion is possible.

6. How Do We Keep Your Information Safe?

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no electronic transmission or storage system can be guaranteed 100% secure.

7. What Are Your Privacy Rights?

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to withdraw consent where applicable.

To exercise your rights, contact us at info@simplebodyproducts.com.

8. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. We currently do not respond to DNT browser signals, as no uniform standard has been adopted.

9. Do California Residents Have Specific Privacy Rights?

California residents may have rights under applicable California privacy laws, including the right to request access to, deletion of, or disclosure about personal information.

To make a request, contact us at info@simplebodyproducts.com.

10. Do We Make Updates to This Notice?

Yes. We may update this privacy notice from time to time. The updated version will be indicated by a revised “Last updated” date and will be effective as soon as it is accessible.

11. How Can You Contact Us About This Notice?

Simple Body, LLC
2520 W Colorado Ave
Colorado Springs, CO 80904
Email: info@simplebodyproducts.com

12. How Can You Review, Update, or Delete the Data We Collect From You?

You may review, update, or delete your personal information by logging into your account (if available) or contacting us directly at info@simplebodyproducts.com.